Welcome! How can we help?
How should I communicate with users?
Our website has just opened and you are very numerous to visit our help center.
As you will notice, we build them every day ...
If you are searching for an information, if you have a suggestion, write to us: contact@airforb.com
How should I communicate with users ?
One of Air for B's Standards is
communication. It's important to respond to booking inquiries and reservation
requests within 24 hours. Before you confirm a booking, get to know the
prospective user of the property.
Responding to users
Every time a user
reaches out—whether you have a booking with them or not—it's important that you
respond quickly. Timely responses show users that you’re a serious owner.
Before users arrives
When you have a
confirmed booking that's about to begin, you should communicate with the users
shortly before their arrival. Ensure they know how to reach the workspace for
example.
Unexpected changes
If something has
changed in your workplace the future users would certainly like to know, think
about updating your ad or inform the user before it arrives.
To sign up, you must be 18 or older. Other people won’t see your birthday.