Be professional

Clarifications

Check that the pictures of the workspace or good you are proposing are compliants and representatives. Also be vigilant about the equipments you offer (e.g : number of rooms, surface area, availability). A detailed description will ensure you good reviews.

Communication

Answer questions from members as soon as you can. Indeed, a response time which is less than H24 shows your seriousness.

Availability

Update regularly your calendar so that the dates offered to users are accurate and reflect the availability of the space.

Commitment

Make sure you are able to accommodate before accepting a booking.

However if you had to cancel a booking (damage, burglary ...) do what you can to help the user of the property find another good or space.

Cleanliness

Ensure your workspace or good is cleaned or in good conditions. Indeed, a cleaned space or a well working good is the insurance of benefiting from a word of mouth that will allows you to rent your property again quickly.

Amenities

Make sure that the equipment promised at the time of booking and appearing on your ad is available and operational upon arrival of your customer who has booked your space.